Airport - Pick Up

Below is step by step instructions to get to your vehicle from the terminals

NOTICE

Due to a recent Citation Serving from CLT Airport to E-4 Fleet for violating city code, we are not able to give you live photos from within the airport itself or of Airport Property. To not incur any further fines; we have replaced them with stock images. That being said, if you read each Step and Description word by word it is a very simple process.

Step 1 - Walk to the Baggage Claim Area

Once you have exited your plane. You will want to head to the baggage claim area that is located on the bottom floor. There will be signs to direct you much like there is at every airport. 

Step 2 - Find the Exit Between Baggage Claim A & B

Once you have secured your luggage, look for an exit area out onto the low level pick up areas between Baggage Claim A and B. It will take you directly to the "Express Deck Parking" shuttle you will need to catch.

Step 3 - Get on the Express Deck Shuttle Bus

Once you have gone through the exit to the "Zone 2" pick up area, you will turn to the right and see the CLT-Airport Shuttle Bus. Get on the shuttle bus that says "Express Deck Parking." to get to the cars location.

Step 4 - Drop Off at Express Deck 1

The shuttle will transport you to Express Deck Parking. The drop off location is at Express Deck 1, but the vehicle will will be just a short walk to Express Deck 2 as explained in the next step.

Step 5 - Walk to the Express Deck 2 Elevators

Once walking off the shuttle, make a 90-degree turn to the left. Then follow the path towards the parking deck you will see behind the deck you were dropped off at. Will be a bridge leading to the entrance of it.

Step 6 - Locate the Vehicle with the Info We Provided

You will recieve a Floor, Row, and Spot Number from one of our team members that will allow you to locate the vehicle. From there you will use the lockbox code we provided to access the vehicle for your trip!

Step 7 - Accessing the Vehicle Via Lockbox

Once at the vehicle, you'll see a lockbox located on the passenger window. Type in the code and press down on the silver tab to open. Remove the box by rolling down the window and store it in the vehicle.