E-4 Fleet | Office

Step 1: Return Instructions

Per Turo Policy, guests should return the vehicle at the gas level they received it. A gas receipt is also required to confirm proper fuel use. If a receipt is not found, an improper return fee will be enforced by Turo. Also please clean the vehicle if necessary as excessive dirt outside, or mess inside will result in a cleaning fee assessed by Turo

Step 2 - Return Address

Our Pick-Up Location is 200 E. Arrowhead Road. Charlotte, NC 28213. Located Directly Behind University Center, with access from the light Rail. Please Use Apple Maps if possible to get an exact pin. If using google maps, type in "Lincare," a neighboring business to get an almost exact pin. Currently working on updating our personal pin.

Step 3 - Enter The Lot

Our 18,000 sqft. lot has light and video security 24/7. This allows for our guests to enter and exit at all times, and can be seen tucked discreetly in the tree line to the left almost immediately upon turning down E. Arrowhead Road.

Step 4 - Park the Vehicle

Please return the vehicle to the EXACT ROW you received the vehicle from. Failure to do so will result in an improper return fee enforced through Turo, as we sub-lease our out and share with another company.

Step 5: Secure The KEys

Once parked, place or access the lock box on the passenger window, as shown in the picture. From there you will lock the car, place the key in the box, roll the window up, re-type the code, and pull the silver tab to secure box.